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Mental Health and Healthcare Access


telehealth

Health disparities are linked to social or economic disadvantages, negatively impacting groups already facing more obstacles to maintaining good health. These disparities include socioeconomic status, race, age, gender, geography, disability, sexual orientation, immigrant status, religion, and mental health status. Racial and ethnic minority groups face significant challenges in accessing mental health care due to cost, lack of insurance, difficulty finding providers, stigma, and environmental factors.


Untreated mental illness costs the U.S. billions in lost productivity, healthcare expenses, and disability payments. It also contributes to higher rates of homelessness, incarceration, and suicide. For example, data from the National Alliance on Mental Illness (NAMI) shows that approximately 46% of homeless adults staying in shelters live with severe mental illness and/or substance use disorders. Addressing mental health needs can help alleviate these issues, contributing to a safer and more inclusive society. Recognizing inequities in access to mental health care is crucial for promoting social justice and improving community well-being.

Insurance companies often impose inconsistent standards for defining the “medical necessity” of mental health services, leading to high rates of claim denials. In 2020, one-fifth of 765,000 medically necessary behavioral health claims were denied. Additionally, insurers frequently lower reimbursement rates for mental health providers, exclude them from networks, and implement "fail-first" strategies that require cheaper treatments to fail before covering more expensive care. These practices delay access to needed care, often leaving patients untreated until they are in crisis.


Telehealth has seen significant growth, especially for mental and behavioral health services, since the COVID-19 pandemic. According to the CDC, there was a 154% increase in telehealth visits in March 2020 compared to the same period in 2019. While legislation to expand telehealth access has been passed, coverage for these services remains limited, and long-term policy changes are needed to ensure sustained access. Expanding telehealth and securing insurance coverage for it will increase healthcare accessibility, but providers must meet the rising demand, which requires training more mental health professionals to fill the gap.


Policymakers should also work to integrate mental and physical health care by equipping primary care providers (PCPs) to address mental health issues and fostering collaboration between PCPs and mental health providers. Integrated care models, like the Collaborative Care Model developed by the University of Washington’s AIMS Center, have demonstrated positive outcomes, including improved treatment for depression. Expanding Medicaid, enforcing parity laws, and enhancing telehealth and integrated care models are key steps in addressing the growing mental health and substance use crises in the U.S.


In conclusion, addressing the systemic issues surrounding mental health care is not only a matter of public health but also a step toward building a more equitable society. With policy reforms, expanded access to care, and efforts to reduce stigma, we can ensure that mental health services are available to everyone who needs them, creating a healthier and more just future for all.

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